Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 2026
1. Information We Collect
We collect various types of information to provide and improve our healthcare services:
Personal Information
Name, date of birth, contact details, identification documents, and emergency contact information.
Medical Information
Medical history, diagnoses, treatments, test results, medications, and insurance information.
Website Usage Information
IP address, browser type, pages visited, and time spent on our website.
2. How We Use Your Information
We use your information for the following purposes:
- Providing medical care and treatment
- Processing insurance claims and billing
- Scheduling appointments and sending reminders
- Improving our services and patient care quality
- Complying with legal and regulatory requirements
- Communicating important health information
3. Information Sharing and Disclosure
We respect your privacy and only share your information when necessary:
- Healthcare Providers: With doctors, nurses, and other medical staff involved in your care
- Insurance Companies: For processing claims and verifying coverage
- Legal Requirements: When required by law or to protect health and safety
- Your Authorization: With your explicit written consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information:
- Secure servers and encrypted data transmission
- Access controls and authentication systems
- Regular security audits and updates
- Staff training on data protection and confidentiality
5. Your Rights
You have the following rights regarding your personal information:
Access
Request copies of your medical records
Correction
Request corrections to inaccurate information
Restriction
Request limits on how we use your information
Portability
Request transfer of your data to another provider
6. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
Tree Top Hospital
Lot, 10608, Dhumburi Magu, Hulhumale', 23000
Republic of Maldives
Phone: +960 335 1610
Email: privacy@treetophospital.com