Terms and Conditions
Please read these terms and conditions carefully before using our services.
Last Updated: January 2026
1. Acceptance of Terms
By accessing and using the Tree Top Hospital website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use of Services
Tree Top Hospital provides medical and healthcare services to patients. By using our services, you agree to:
- Provide accurate and complete information about your medical history
- Follow medical advice and treatment plans prescribed by our healthcare professionals
- Respect hospital rules, policies, and staff
- Pay for services rendered in accordance with our billing policies
3. Patient Rights and Responsibilities
As a patient at Tree Top Hospital, you have the right to quality care, respectful treatment, and privacy. You are responsible for participating in your care plan and following medical recommendations.
4. Privacy and Confidentiality
We are committed to protecting your personal and medical information. All patient information is kept confidential in accordance with applicable laws and regulations. Please refer to our Privacy Policy for detailed information.
5. Appointment and Cancellation Policy
Appointments should be scheduled in advance. If you need to cancel or reschedule, please notify us at least 24 hours in advance. Repeated no-shows may result in restrictions on future scheduling.
6. Payment and Insurance
Payment is expected at the time of service unless other arrangements have been made. We accept various insurance plans, but it is your responsibility to verify coverage with your insurance provider.
7. Limitation of Liability
While we strive to provide the highest quality medical care, Tree Top Hospital and its staff shall not be liable for any indirect, consequential, or special damages arising from the use of our services, except as required by law.
8. Website Use
The information on our website is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with questions regarding your health.
9. Changes to Terms
Tree Top Hospital reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.
10. Governing Law
These terms and conditions are governed by the laws of the Republic of Maldives. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Maldives.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Tree Top Hospital
Lot, 10608, Dhumburi Magu, Hulhumale', 23000
Republic of Maldives
Phone: +960 335 1610
Email: care@treetophospital.com